Privacy Policy

Last updated: January 26, 2025

This Privacy Policy describes how Split the Cane ("we," "us," or "our") collects, uses, and discloses your personal information when you visit split-the-cane.com (the "Website"), make a purchase, or interact with us in any way.

Information We Collect

Personal Information

When you visit our Website or make a purchase, we may collect certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Purchase history

Automatically Collected Information

We automatically collect certain information when you visit our Website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Sending you marketing communications (with your consent)
  • Improving our Website and services
  • Analyzing usage patterns and trends
  • Preventing fraud and maintaining security
  • Complying with legal obligations

Information Sharing

We may share your personal information with:

  • Service providers who assist in our operations
  • Payment processors for secure transactions
  • Shipping companies to deliver your orders
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Cookies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Split the Cane
33 Misty Well Dr
Richmond Hill, ON L4E 4J5
Canada
+1 (905) 868-2817
ask@split-the-cane.com